Shipping Policy

Shipping Policy


At FoxFitt, we aim to deliver your fitness wear swiftly, securely, and transparently.


🚚 Domestic Shipping (India)

  • Metro Cities: Delivery in 3–5 business days
  • Rest of India: Delivery in 5–7 business days
  • Orders are usually dispatched within 24–48 hours (Monday–Saturday, excluding holidays)
  • Address changes can be made before dispatch only

🌍 International Shipping

  • We ship globally via trusted partners like UPS, FedEx, DHL & Aramex
  • Delivery expected in 7–10 business days
  • Shipping charges vary by destination and are calculated at checkout
  • Customers are responsible for customs duties and import taxes (if applicable)

📦 Shipping Charges

Order Type Shipping Fee
Prepaid (India) Free Standard Shipping
COD (India) ₹120 delivery fee
International Flat rate calculated at checkout

🛡️ Order Tracking & Insurance

  • A tracking link is shared via email/SMS once the order is shipped
  • All domestic and international shipments are insured
  • In case of loss in transit, we’ll wait 15 days, then process a replacement or refund

📷 Damaged/Missing Items

  • If your parcel arrives damaged, please:
    • Reject it if possible
    • Or immediately share a clear, uninterrupted unboxing video
  • Report such issues to us within 5 days of delivery
  • Based on the video, we may issue a replacement or refund upon receiving the damaged product.

🚫 Incorrect Shipping Address

  • Ensure all shipping details are accurate during checkout
  • We are not responsible for packages lost due to incorrect or incomplete addresses
  • Any reshipping costs due to address errors will be borne by the customer

🔁 Returns Due to Delivery Refusal

  • If an order is refused upon delivery, a refund minus the shipping charges will be processed after we receive the parcel back

🕒 Delays & Exceptions

Delivery timelines may be affected by:

  • Weather disruptions, public holidays, or strikes
  • Courier delays or customs hold (for international orders)

If your parcel is delayed beyond the usual timeframe, contact us and we’ll investigate promptly.


🧡 Need Assistance?

We’re here to help:

  • 📧 Email: care@foxfitt.com
  • 📞 Call/WhatsApp: +91-9033348886
  • 📍 Working hours: Mon–Sat, 10 AM to 6 PM IST

FoxFitt – Delivering Strength, One Parcel at a Time.
Train hard. Wear strong. Ship smart.