Shipping Policy
Shipping Policy
At FoxFitt, we aim to deliver your fitness wear swiftly, securely, and transparently.
🚚 Domestic Shipping (India)
- Metro Cities: Delivery in 3–5 business days
- Rest of India: Delivery in 5–7 business days
- Orders are usually dispatched within 24–48 hours (Monday–Saturday, excluding holidays)
- Address changes can be made before dispatch only
🌍 International Shipping
- We ship globally via trusted partners like UPS, FedEx, DHL & Aramex
- Delivery expected in 7–10 business days
- Shipping charges vary by destination and are calculated at checkout
- Customers are responsible for customs duties and import taxes (if applicable)
📦 Shipping Charges
Order Type | Shipping Fee |
---|---|
Prepaid (India) | Free Standard Shipping |
COD (India) | ₹120 delivery fee |
International | Flat rate calculated at checkout |
🛡️ Order Tracking & Insurance
- A tracking link is shared via email/SMS once the order is shipped
- All domestic and international shipments are insured
- In case of loss in transit, we’ll wait 15 days, then process a replacement or refund
📷 Damaged/Missing Items
- If your parcel arrives damaged, please:
- Reject it if possible
- Or immediately share a clear, uninterrupted unboxing video
- Report such issues to us within 5 days of delivery
- Based on the video, we may issue a replacement or refund upon receiving the damaged product.
🚫 Incorrect Shipping Address
- Ensure all shipping details are accurate during checkout
- We are not responsible for packages lost due to incorrect or incomplete addresses
- Any reshipping costs due to address errors will be borne by the customer
🔁 Returns Due to Delivery Refusal
- If an order is refused upon delivery, a refund minus the shipping charges will be processed after we receive the parcel back
🕒 Delays & Exceptions
Delivery timelines may be affected by:
- Weather disruptions, public holidays, or strikes
- Courier delays or customs hold (for international orders)
If your parcel is delayed beyond the usual timeframe, contact us and we’ll investigate promptly.
🧡 Need Assistance?
We’re here to help:
- 📧 Email: care@foxfitt.com
- 📞 Call/WhatsApp: +91-9033348886
- 📍 Working hours: Mon–Sat, 10 AM to 6 PM IST
FoxFitt – Delivering Strength, One Parcel at a Time.
Train hard. Wear strong. Ship smart.